Email is the only way to get in touch with our editorial and support staff. For fast routing, send your message to hello@bestgiftshortlist.com. That inbox is monitored by the editorial director and our partnerships manager.
What to expect after you write
We aim to reply thoughtfully and professionally. Typical response times:
- Editorial inquiries, corrections, and product suggestions: 1–3 business days.
- Media, press, and partnership requests: 2–4 business days.
- Technical issues with the site or account-related matters: 1–2 business days.
- Legal, privacy, or copyright notices: acknowledged within 2 business days; detailed response or escalation within 7–10 business days.
Weekends and major holidays may extend these windows. If your matter is time-sensitive, please indicate that clearly in the email subject line.
Topics we welcome
We prioritize messages that help us improve recommendations and reader experience. Please reach out by email for:
- Product suggestions: Tell us about a thoughtfully designed item you love and why it belongs on a shortlist.
- Correction requests: Found an error in a product detail, price, or link? Provide the article URL, the mistake, and a source if available.
- Editorial feedback: Opinions on our buying guides, clarity of reviews, or ideas for future gift categories.
- Press and media inquiries: Interview requests, expert quotes, or media partnerships for holiday and seasonal gift coverage.
- Partnerships and advertising: Affiliate proposals, sponsored content opportunities, and brand collaborations.
- Technical support: Problems with site performance, broken links, or newsletter delivery issues.
- Privacy and legal matters: DMCA notices, privacy concerns, or other legal communications.
How to write the most useful email
To help us respond quickly, please include:
- A clear subject line: e.g., “Correction request — [Article title]” or “Partnership inquiry — [Brand name]”.
- Relevant links: Direct article URLs or product pages.
- Contact details: Name, role (if relevant), and a preferred reply address or phone number.
- Any supporting documents: Screenshots, receipts, or press kits as attachments.
Our commitment: We are an editorial team focused on practical, well-researched gift recommendations. Every message helps us keep recommendations accurate and useful for readers. We appreciate concise, respectful emails that include the information above.